We are truly grateful for Finale and to their team and recommend it to anyone."Īaron Watson, Operations Manager Bapmic Auto Parts Inc. I mean we were literally in the dark ages before we started using Finale, we had no digital inventory control, we were updating online marketplace inventory manually every day, it was literally insanity with all the products we have, which is THOUSANDS. They have a super hands on approach and honestly seem to care about building a quality business by caring about their product and their customers.įinale has truly changed the way we do business and increased our productivity and efficiency 100 times over. If ever we have had a question, problem or a suggestion, they are super quick to respond (usually within minutes) and address it immediately. They are exceptionally attentive to our every need. It isn't visually overwhelming and cluttered with too much "stuff", it is super simple yet very powerful.We started out with Finale a little over a year ago after spending several months researching every program on the market, reading reviews and really doing our due diligence before finally zeroing in on Finale. It looks clean, is easy to navigate and is completely intuitive and easy to use, even for beginners. "We love the simplicity and efficiency of the program. I can't imagine using anyone other than Finale for our inventory management system'. 'Thank you, thank you, thank you for providing a great product and awesome service at such a reasonable price. always with a great attitude and willingness to help and never making us feel like we're taking too much time.and not charging a dime for that added benefit is HUGE!!! I am always amazed at how much time and energy you guys have provided in answering questions or helping new employees get indoctrinated into using the system. No costly software to buy and the customer support has truly been unbelievable. If anyone is thinking about utilizing Finale, they should move forward, as it is the right decision. The idea of selling in different channels was a pipedream and thanks to Finale, it's not just a desire, but reality. Prior to using Finale, we were completely in the weeds and had nothing but problems managing our inventory. Having been on the Finale system for the past year, we have been able to easily integrate our website,, Shipstation, QuickBooks and for a seamless and accurate management of our inventory across all marketing & sales channels. "I just wanted to drop you a quick note to tell you how pleased Chocoley is with using Finale as our inventory management system. Read the full Microfiber case study here. Most importantly, Finale has made us light years better at serving our customers." It's virtually eliminated shipping errors.įor the first time in 20 years of running an inventory based business I TRUST what my inventory management system tells me I have in stock. It's allowed us to become way better about keeping inventory in stock, made purchasing in time from overseas much easier. I have total buy-in from everybody that touches it. The learning curve for both was almost non-existent. Once we decided to move forward with it we were ready to start using it within a few weeks. Within 20 minutes of her poking around she was in love. I was very worried about push back from my staff, especially from the person that would be in charge of implementing it. I poured through the demo videos expecting to find something that didn't jibe with how we did business, but I never did. I remember looking at the reviews on Capterra and thinking it was just too good to be true, but that if they were true, I'd found my system. and eventually I decided to abandon it and start my search over.Īfter looking at an endless amount of options a friend recommended Finale. Everybody in the organization that touched it, hated it. "We had purchased another inventory management system (Fishbowl) prior to Finale and we struggled to get it implemented for an embarrassingly long time. Brett Haney, President Microfiber Wholesale
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